EMPLOYMENT

JOIN THE PEAK EXPERIENCES FAMILY

At Peak Experiences, we believe that climbing is for everyone! Our goal is to create and grow a climbing community that is welcoming, inclusive, and fun. Our staff members are passionate about climbing, and we are obsessed with sharing that passion with as many people as possible. We are always looking for amazing people to join our team.

PERKS OF Peak

  • Employees receive a Free monthly membership.

  • Employees receive multiple Day Passes for guests each month.

  • Employees enjoy Pro Deals (discounted rates for many outdoor retailers), retail discounts, and Free classes.

  • Awesome flexibility to meet the needs of varying schedules.

  • Fun, energetic, and friendly people to work and CLIMB with on a daily basis.

  • On-going job training to ensure success.

CURRENT OPENINGS

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CURRENT OPENINGS ⋆

FITNESS INSTRUCTOR

  • Peak is looking for a new fitness Instructor to join our team! You must be passionate about fitness and have the ability to teach students of all levels. The ideal candidate is committed to empowering students to reach their health and wellness goals in a supportive and inclusive environment. 

    Requirements:

    • ✦ Completion of a Group Fitness Certification (NASM, ISSA, ACE, or other reputable organization)

    • ✦ Experience teaching group fitness (ie. HIIT, Tabata, Strength & Conditioning)

    • ✦ Excellent communication skills

    • ✦ Desire to engage with an incredible community and build connections!

    Email fitness@peakexperiences.com to apply.

Floor Staff

  • Starting Pay: $12.41/hour
    Reports To: Managers and Supervisors

    Overview:
    As Climbing Center Floor Staff, you are the front line of Peak Experiences—responsible for creating a safe, welcoming, and vibrant climbing environment that reflects our Vision and Core Values. Your work directly supports the growth of our community through exceptional customer service, safety awareness, and personal initiative.

    Key Responsibilities

    • Customer Experience & Safety

      • Greet and engage all guests with enthusiasm and professionalism

      • Promote a fun, risk-managed environment for all climbers

      • Provide encouragement, climbing advice (“beta”), and belays as needed

      • Support guests through clear communication, testing, instruction, and gear rental

      • Monitor and enforce safety protocols throughout the facility

    • Operational Support

      • Perform guest check-ins and process sales accurately

      • Maintain facility cleanliness, organization, and equipment rotation

      • Restock merchandise and maintain rental gear

      • Enter waivers, tests, and other records efficiently and correctly

      • Assist with group events, parties, and programs as needed

    • Team & Personal Development

      • Attend monthly staff trainings

      • Proactively build skills and cross-train in different areas of the gym

      • Communicate openly with leadership and contribute to team feedback

      • Stay informed via email and When I Work; pick up shifts as available

      • Embody a spirit of self-motivation and initiative—always seek ways to improve the space and support your teammates

    Minimum Requirements

    • Average of 2 shifts/week to maintain staff benefits (free membership, 2 monthly guest passes, access to pro deals)

    • Commitment to upholding and modeling Peak’s Vision and Governing Values

    What We’re Looking For

    • Strong focus on customer care, safety, and community

    • Initiative to act without needing to be asked

    • Dedication to growth, skill-building, and teamwork

    • Willingness to work hard, stay engaged, and have fun

Manager

  • Manager on Duty (MOD) – Peak Experiences

    Who We Are:
    At Peak Experiences, we believe in inspiring community, growth, and adventure through climbing. As a MOD, you’ll be a leader who embodies our Vision and Governing Values, while supporting both our staff and members in creating a world-class climbing experience.

    Key Responsibilities:

    • Leadership & Oversight:
      Serve as the acting leader during your shift, ensuring smooth daily operations, a high standard of customer service, and risk-managed climbing experiences.

    • Staff Support & Supervision:
      Lead, mentor, and support staff with a hands-on, positive approach. Provide real-time feedback, coaching, and conflict resolution when needed.

    • Customer Experience:
      Be present, proactive, and visible on the floor. Foster a warm, welcoming atmosphere that reflects Peak’s core values. Interact with customers, resolve issues, and create raving fans.

    • Operational Excellence:
      Implement and uphold policies and procedures. Manage shift-specific tasks including opening/closing duties, incident reports, scheduling adjustments, and quality control.

    • Facility & Program Coordination:
      Support climbing center programs, events, and classes. Coordinate with Youth Programs, Camps, and Front Desk teams to ensure alignment and success across departments.

    • Risk Management:
      Maintain a vigilant focus on safety. Monitor staff compliance with belay checks, facility policies, and emergency response protocols.

    • Team Communication:
      Act as the point person for communication between front-line staff and leadership. Provide concise shift notes and hand-offs for continuity across shifts.

    You Are:

    • A confident, empathetic leader who thrives in dynamic environments

    • A problem solver with excellent communication skills

    • Detail-oriented and committed to Peak’s standards of safety and customer service

    • Proactive and motivated by self-growth and team development

    • CPR/AED certified (or willing to become certified)

    • Able to work nights and weekends

    Preferred but Not Required:

    • Experience with climbing or adventure-based industries

    • Familiarity with Peak’s programs and operations

    • Previous supervisory or MOD experience

ROUTESETTER

  • We are excited to announce open Setter positions to join our amazing team. Our team is characterized by a spirit of team-work, empathy, and intentionality. Our Setters play an integral part in fulfilling our mission.

    Experience:

    • Commercial routesetting experience is preferred

    • Minimum one year climbing experience is required

    • Ability to climb V4 or 5.11 required

    Time Commitment:

    • Must be fully available to work at least two shifts per week (~15 hours/week) during daytime hours (8am-6pm)

    • Must commit to a minimum employment of six months, nine months preferred.

ASSISTANT DIRECTOR Youth Programs

  • This part-time role is perfect for someone with strong administrative skills, a passion for youth development, and an interest in helping our programs grow and thrive. The Assistant Director plays a key role in ensuring the smooth operation of our youth offerings while supporting both our staff and families.
    Position Highlights:

    • Reports to: Ashley Smith

    • Part-Time with opportunities for growth

    • Involves cross-training as a Site Director and Group Events Facilitator

    • A mix of administrative responsibilities and hands-on program support

    Ideal Candidate:

    • Organized and detail-oriented

    • Experienced in working with youth

    • Strong communicator and team player

    • Familiar with (or willing to learn) Peak’s climbing programs

      See Full Job Description HERE

QUESTIONS?

Contact our Hiring Manager
staffing@peakexperiences.com

Head of INstruction

  • Passionate about climbing and helping introduce people to the sport?We’re hiring applicants who have a demonstrated passion for climbing and genuine desire to working with user groups including first time customers and beginner climbers who are looking to working on basic skills and techniques, team building, and building confidence. As a Head of Instruction you will help design lead classes of up to 10 people which will include belaying, bouldering, and climbing basics.

    Top candidates are those who are warm & welcoming, self-directed, proactive, and have experience instructing small groups.

    Experience:
    • First Aid/CPR certified preferred;
    • Top rope belay and climbing experience required;
    • Lead belay and climbing experience required;
    • CWI certificated preferred;

    The successful candidate will be responsible for instructing climbing techniques, supervising climbing activities, and ensuring a safe and enjoyable experience for all participants.